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Công Nghệ Và Chuyển Đổi Số

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Đưa AI vào vận hành thật – từ chăm sóc khách hàng, bán hàng đến báo cáo – với thời gian triển khai nhanh, bảo mật chặt và dễ mở rộng.

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Công Nghệ Nền Tảng

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Xây backend chuẩn REST/GraphQL, queue job, cache/Redis; kiến trúc module hóa để mở rộng nhanh mà vẫn dễ bảo trì.

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Xây SPA/SSR với Vue 3 + Vite, tối ưu Core Web Vitals; state quản lý rõ ràng, form & realtime mượt.

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Triển khai WP/divi cho landing/blog hoặc headless WP làm CMS, đẩy nội dung qua API vào web/app.

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Chạy trên VPS/cloud/dedicated; Docker hóa, CI/CD tự động deploy, backup định kỳ, rollback an toàn.

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MySQL/PostgreSQL chuẩn hóa schema; lưu file lên S3/GCS, phiên bản hoá và mã hóa, restore khi sự cố.

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Sentry/logs, cảnh báo sự cố; Lighthouse/Performance, kiểm thử tự động trước khi phát hành.

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CDN + WAF Cloudflare, nhanh và an toàn.

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CRM/ERP, mạng xã hội, OAuth2/OIDC bảo mật.

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Chuyển Đổi Số

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Xác định mục tiêu theo ROI/độ khả thi, ưu tiên sáng kiến và lập kế hoạch 30–60–90 ngày có mốc đo lường.

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Chuẩn hoá bước làm việc, loại bỏ thao tác thừa; chuyển biểu mẫu – phê duyệt sang quy trình số để giảm sai sót.

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Thiết kế trải nghiệm đa kênh thống nhất từ web/app đến hotline, bảo đảm hành trình khách hàng mạch lạc và đo được.

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Kết nối cổng thanh toán, vận chuyển, tồn kho; đồng bộ đơn hàng về hệ thống hiện có để vận hành liền mạch.

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Số hoá nghiệp vụ bán hàng – chăm sóc – hậu mãi; kích hoạt thông báo, gán việc, SLA theo quy tắc rõ ràng.

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Sentry/logs, cảnh báo sự cố; Lighthouse/Performance, kiểm thử tự động trước khi phát hành.

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Hợp nhất dữ liệu từ website, CRM, mạng xã hội; xây hồ sơ khách thống nhất phục vụ cá nhân hoá và remarketing.

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Dashboard theo ca/ngày/tháng cho bán hàng, marketing, vận hành; cảnh báo ngưỡng và theo dõi hiệu quả.

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